Stratos 2-in-1 / NeverTouch Pro
Community verdict
The Shark NeverTouch Pro garners mixed feedback, offering capable hardware alongside frustrating software. Owners consistently highlight the bagless self-emptying base as a major cost-saving perk, while praising the unit's high mop lift height for keeping thick carpets dry. However, recurring complaints point to glitchy application connectivity, lost room maps, and unreliable smart home integrations.
755
reviews collected
700
authentic reviews
55
sponsored removed
0
flagged as AI
Points that came up again and again across the authentic reviews.
A concise summary of what verified buyers of Shark NeverTouch Pro Self-Emptying Robot Vacuum and Mop consistently praise — and what they don’t.
Direct organic buyer opinions about Shark NeverTouch Pro Self-Emptying Robot Vacuum and Mop, filtered for spam and ads.
We love how it raises its back end to protect carpets... the shark is unmatched in its lifting capabilities (raises a full 2-3 inches)
We love our never touch pro. It does a great job mopping, and decent vacuuming.
The vacuums themselves seem to do a good job but robot vacuum software is now just as important, and Shark just falls way behind.
The app had been glitchy... However the app is lacking many customization options that you can get with other apps.
Everything you need to know about Shark NeverTouch Pro Self-Emptying Robot Vacuum and Mop before buying.
Reviewers highlight: Bagless self-emptying base; High mop lift clearance; Effective hard floor mopping; Strong bare floor suction.
Common criticisms include: Glitchy companion app; Unreliable mapping software; Weak smart home integration; Occasional mop pad detachment.
Based on 755 authentic reviews across Reddit, YouTube, Google Shopping, and social media, the Shark NeverTouch Pro Self-Emptying Robot Vacuum and Mop scores 5.6/10 (mixed sentiment).