the Dual Boiler™
Breville · BES920
Community verdict
Drawing from 50 authentic reviews, the Breville Dual Boiler scores an 8.7/10 for offering commercial-grade espresso performance at a competitive price. Enthusiasts heavily praise its thermal consistency, simultaneous brew and steam capability, and standard 58mm group head. However, the most frequent complaint centers on its plastic-heavy outer construction and internal components that often demand regular maintenance over long-term ownership.
1,323
reviews collected
1,290
authentic reviews
33
sponsored removed
0
AI content removed
What buyers agree on
Points that came up again and again across the authentic reviews.
- Excellent temperature stability
- Simultaneous steaming brewing
- Commercial 58mm portafilter
- Convenient auto-on timer
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Where to buy
Top 5 of 10 sellers · prices updated daily
| Seller | Condition | Offer | Price | Action |
|---|---|---|---|---|
| Seattle Coffee Gear | new | Codes aren't guaranteed | $1,599.95 | Visit seller |
| Breville | new | Codes aren't guaranteed | $1,599.95 | Visit seller |
| Sur La Table | new | Codes aren't guaranteed | $1,599.95 | Visit seller |
| Black & White Coffee Roasters | new | — | $1,599.95 | Visit seller |
| Dessert Oasis Coffee Roasters | new | — | $1,600 | Visit seller |
Community Verdict
A concise summary of what verified buyers consistently praise — and what they don’t.
Buyers love 4
- +Excellent temperature stability
- +Simultaneous steaming brewing
- +Commercial 58mm portafilter
- +Convenient auto-on timer
Keep in mind 3
- −Flimsy exterior casing
- −Internal component wear
- −Premium retail pricing
What people are saying
4 quotesDirect organic buyer opinions filtered for spam and ads.
The dual boiler is a great machine that provides features that promote temperature stability, and a very repeatable concurrent steam and brew
Build quality is way better than you'd think, worse than you'd hope. The outer shell is thin and doesn't feel particularly sturdy.
Had mine for 10 years and going strong still. I’ve had to replace and fix a few things but I’m incredibly happy with my machine.
The fact that it has a 58mm commercial portafilter means that you can find a lot of stuff out there for it compared to the 54mm
Frequently asked questions
Everything you need to know about the Dual Boiler™ before buying.
What do reviewers like about the Breville the Dual Boiler™?
Reviewers highlight: Excellent temperature stability; Simultaneous steaming brewing; Commercial 58mm portafilter; Convenient auto-on timer.
What are the common complaints about the Breville the Dual Boiler™?
Common criticisms include: Flimsy exterior casing; Internal component wear; Premium retail pricing.
Is the Breville the Dual Boiler™ worth it?
Based on 1323 authentic reviews across Reddit, YouTube, and social media, the Breville the Dual Boiler™ scores 8.7/10 (positive sentiment).