ActiveCampaign
Community verdict
Based on 11 reviews, ActiveCampaign earns a score of 5.8 out of 10. Users frequently praise its robust email automation capabilities and advanced lead-scoring tools. However, complaints heavily focus on steep pricing increases, poor customer support, and inadequate CRM features for larger teams.
15
reviews collected
11
authentic reviews
4
sponsored removed
0
flagged as AI
What buyers agree on
Points that came up again and again across the authentic reviews.
- Powerful marketing automation
- Pre-built automation journeys
- Advanced lead scoring
Community Verdict
A concise summary of what verified buyers of ActiveCampaign consistently praise — and what they don’t.
Buyers love 3
- +Powerful marketing automation
- +Pre-built automation journeys
- +Advanced lead scoring
Keep in mind 4
- −High pricing tiers
- −Weak standalone CRM
- −Poor customer support
- −Complex workflow setup
What people are saying
4 quotesDirect organic buyer opinions about ActiveCampaign, filtered for spam and ads.
ActiveCampaign is genuinely strong on the automation and marketing side, but as a pure CRM it has some gaps
ActiveCampaign pricing feels like a loyalty penalty at this point. Stayed too long because “switching is hard.”
Its a pretty powerful tool but you are kind of on your own when it comes to building complex workflows.
Avoid ActiveCampaign... Their support is TERRIBLE and there's been five outages since...
Frequently asked questions
Everything you need to know about ActiveCampaign before buying.
What do reviewers like about the ActiveCampaign?
Reviewers highlight: Powerful marketing automation; Pre-built automation journeys; Advanced lead scoring.
What are the common complaints about the ActiveCampaign?
Common criticisms include: High pricing tiers; Weak standalone CRM; Poor customer support; Complex workflow setup.
Is the ActiveCampaign worth it?
Based on 15 authentic reviews across Reddit, YouTube, Google Shopping, and social media, the ActiveCampaign scores 5.8/10 (mixed sentiment).